The online grocery delivery business seems to get more crowded - and more competitive - by the minute. Tech giants Google and Amazon.com are offering it in some major cities, and so are upstarts such as Instacart, Postmates and FreshDirect. These newcomers are battling with more established businesses such as Peapod, which has been delivering groceries for more than 20 years, and services from companies such as Wal-Mart that allow customers to place orders online and pick them up at a nearby store.
Instacart, the fast-growing online grocery delivery start-up that can get groceries to your doorstep within an hour, is growing some more. The three-year-old company just announced it has raised $220m in a funding round led by the venture capital firm Kleiner Perkins Caufield & Byers.
Amazon cleared $25.6bn in the fourth quarter of 2013. A lot of Christmas wishes were no doubt fulfilled, but that holiday season is likely going to be remembered more for the packages that didn’t ship on time.
In a first in the athletic footwear and apparel space, Foot Locker has started a trial of same-day/next-day delivery at five stores in California, with plans to roll it out at its 1,300 locations across the U.S. and Canada should it prove a success. This includes all the company's brands: Foot Locker, Lady Foot Locker, Kids Foot Locker, Foot Action and Champs.
Whole Foods Market moves into the fast-growing same-day grocery-delivery space with the news that it is partnering with one-hour grocery delivery start-up Instacart to have products delivered to customers' homes in as little as one hour. Customers will soon also have the option to place orders via Instacart and pick up their order at a local Whole Foods store.
Drone delivery, anyone? We're not completely there yet, but while we wait for products to fall from the sky, businesses need to maintain a competitive edge by outsourcing fulfillment to the right provider.
UPS has launched of UPS Access Point, a network of convenience stores, petrol stations and newsagents which consumers purchasing goods on the web can choose for delivery and returns. It is starting with a network of 600 sites with 1,500 set to be in place in the United Kingdom by June 2013.