www.supplychainbrain.com/articles/23335-challenges-for-retail-in-the-age-of-the-omnichannel
Challenges for Retail in the Age of the Omnichannel
February 26, 2016
A conversation with retail industry experts on how the coming of the omnichannel is radically altering customers' expectations of service -- and how retailers are being forced to respond. A SupplyChainBrain "In the Know" presentation. [Run Time (Min.): 10:34]
