Transformation of the Omnichannel: A Case Study

The U.K. retailer Argos reconfigured its fulfillment modal to allow for same-day delivery and store pickup for up to 95 percent of U.K. households. The five-year transformation effort drew on modeling technology from LLamasoft. A finalist in the Supply Chain Innovation Awards competition at CSCMP EDGE 2017. [Run Time (Min.): 10:22]