www.supplychainbrain.com/articles/2766-the-externalization-of-business-processes
The Externalization of Business Processes
February 25, 2008
On-demand solution providers have far greater resources and experience in recruiting trading partners for a collaboration platform than companies have in-house. Many on-demand providers also come to the table with networks of pre-connected suppliers and carriers, which help to further reduce roll-out times and increase trading partner acceptance.
-Nari Viswanathan, research director at AberdeenGroup