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www.supplychainbrain.com/articles/33089-logistics-software-enables-amazon-delivery-experience-for-small-businesses

Logistics Software Enables Amazon Delivery Experience for Small Businesses

May 12, 2021

Route4Me, a Dynamic Route Optimization platform for modern businesses, announced that the company is now offering free unlimited notifications and alerts, enabling clients to replicate Amazon’s customer delivery experience at no additional cost to Route4Me customers.

This feature automatically notifies customers when:

  • Their order has been submitted
  • Their delivery has been scheduled
  • Their order has been shipped
  • Their order is expected to arrive
  • Their order has been delivered

In addition, customers are able to:

  • Track their driver in real-time
  • Communicate directly with their driver
  • Receive photo confirmation of delivery
  • Rate drivers based on performance

 

About Route4Me

Route4Me has over 32,000 customers in almost every country. Route4Me’s mobile Android and iPhone apps have been downloaded over 2 million times since 2009 - making it the world’s most used route optimization software. Route4Me synchronizes routes, enables two-way communication with drivers, turn-by-turn directions, visit confirmation, workforce guidance, fleet orchestration and more. Behind the scenes, Route4Me’s patented operational optimization platform combines high-performance algorithms with data science, machine learning and big data to plan, optimize, and analyze routes of almost any size in real-time.