Businesses should care about sustainable supply chains if only to save money, says Jason Meklir, vice president of enterprise sales at Flock Freight.

With the decrease in brand loyalty, customer experience (CX) has become the new frontier to conquer, as businesses are no longer competing on price or product. 

Logistics experts are busy considering ways in which their supply chains can be redesigned so as to avoid the kind of congestion that has brought international goods movement to a virtual halt at major ports. But in the meantime, the system is crying out for some form of immediate relief.

Final-mile delivery will not go back to pre-pandemic levels, says Khaled Naim, chief executive officer and co-founder of Onfleet. Shippers need to make adjustments.

Shippers need to diversify their supply chains if they are to avoid bottlenecks in the future, says Coby Nilsson, chief executive officer of Enveyo.

As more and more Latin American companies digitize their logistics operations, inefficient silos are falling, says Alfonso de los Rios, chief executive officer and co-founder of Nowports.

Robert Sutton, executive vice president of innovation with BNSF Logistics, discusses how supply chain service providers have pivoted to meet the needs of customers during the pandemic.

Dana von der Heide, chief commercial officer and founder of Parcel Perform, explains what’s driving the need for greater visibility in parcel delivery, and how to achieve it.