What's changing with the e-commerce consumer? Robin Hooker, director of retail strategy with UPS, says delivery speed is only one element in crafting the ideal customer experience.

The key challenge for brands is figuring out how to reorganize supply chains to suit a sleeper hit.

Rate increases announced by FedEx for 2023 are the largest in history, says John Haber, chief strategy officer at Transportation Insight. Shippers and consumers need to prepare now.

Performance documentation in this peak season is important to properly prepare for next year's peak parcel delivery season, says Justin Cramer, co-founder of ProShip.

This isn’t the first time Rivian has had a partnership with an established carmaker fall apart. Plans to build EVs with Ford Motor Co. were abandoned in November 2021.

Josh Bartel, chief executive officer of Hydrian Inventory Optimization, explains what split shipments are, why they happen, how they increase fulfillment costs, and how they can be avoided.

Data science can help shippers become eligible for the lowest rates from FedEx and others, says Caleb Nelson, chief growth officer at Sifted.

Until operations management and transportation spend are combined, a company doesn't know the true cost of its business, says Jim Barnes, executive vice president of Körber Supply Chain.

Today’s small-vehicle expedited shipping offers shippers faster delivery and increased agility, which can be a competitive advantage in today’s challenging marketplace. 

Rick Thomas, senior vice president of business development with GEODIS, offers an overview of current parcel carrier rates and surcharges, and what the coming peak season might look like.