It's a worst-case scenario for most employees: There's someone in China who can do your job quickly, efficiently and for about one-fifth of your salary, and your boss absolutely loves his work.
When integrating its two major business units, First Solar partnered with Kinaxis to provide supply and demand planning capabilities, says Shellie Molina, vice president-global supply chain.
In one of the biggest flops of the dot-com era, Webvan went bust less than two years after its $375m initial public offering in 1999. That's because it built a warehouse and distribution system for products that are already available within three miles of most consumers, says Rich Tarrant, CEO of MyWebGrocer.
Luxury shoppers are more likely to use mobile channels when shopping but are slightly less satisfied with e-commerce overall, according to the Luxury E-Retail Satisfaction Index released by customer experience analytics firm ForeSee.
Pier Luigi Sigismondi, chief supply chain officer of Unilever, enumerates the ways in which the company's supply chain adds value to the business. He also talks about issues of sustainability and supply-chain segmentation.
At the same time that supply chains are becoming increasingly global and complex, customers are expecting faster than ever service, says Vijay Subramanian, president of Prana Consulting.