Global Supply Chain Management

Repeat Business Threatened by Faulty Delivery and Returns Process, Survey Finds

January 21, 2013

Research released by Voxware indicates two thirds of consumers return online or phone purchases because of retailer error - usually delivering an item in the wrong size or color - and repeat business suffers as a result. On top of that, the returns process is flawed in many cases.

Agilent's Vertically Integrated Supply Chain

January 21, 2013

Yoke Sun Lieu, Head of Supply Chain Engineering, Agilent Technologies

Integrating Planning & Execution; Supply Chain's Holy Grail

January 21, 2013

Mark Cosway, Vice President of Industry Sales, GT Nexus

Organic Agriculture Expands Worldwide, Especially in Developing Countries, Says Report

January 18, 2013

Worldwatch Institute

Despite a slight decline between 2009 and 2010, since 1999 the global land area farmed organically has expanded more than threefold to 37 million hectares, according to new research conducted by the Worldwatch Institute for its Vital Signs Online service.

The State of the Healthcare Supply Chain

January 18, 2013

SupplyChainBrain

Eric O'Daffer, research director with Gartner, joins us for an update on the major issues affecting the healthcare supply chain, including the potential impact of healthcare reform.

Power of One: Collaborative Planning and Execution across the End-to-End Supply Chain

January 18, 2013

SupplyChainBrain

Breaking down functional silos to create transparent and responsive end-to-end supply chains has long been an intractable supply chain challenge, but many companies are finding success using a control tower concept that gets everyone working off the same plan and focused on the same outcome. To learn more about this approach, SupplyChainBrain convened a Power Lunch"”a roundtable discussion"”with four experts in the field: Paul Bittinger, former supply chain transformation manager, Procter & Gamble (now retired); Lora Cecere, founder and CEO, Supply Chain Insights; Don Gaspari, director, global materials and inventory, NCR Corp.; and Kirk Munroe, vice president of marketing, Kinaxis.

Training, Technology Top Tools for Improving Global Trade Management, Survey Says

January 18, 2013

Tompkins Supply Chain Consortium

Technology solutions and staff training top the list of initiatives that companies are using today to improve global shipping performance and reduce costs, according to the Global Trade Management Report from Tompkins Supply Chain Consortium.

U.K. Retailers Subsidize Same-Day Delivery

January 18, 2013

Storefront Backtalk

As retailers are still trying to work through their new-found infatuation with the idea of same-day deliveries, it's quickly becoming a love-hate relationship. Beyond Amazon's discovery that shoppers loved the concept of same-day but ended up not using it, it now seems that some U.K. retailers are willing to very heavily subsidize same-day delivery charges.