Spencer Askew, chief executive officer with Teknowlogi, offers his definition of the term "software intelligence," and discusses how it enables new developments in artificial intelligence and machine learning.

Global supply chains are becoming increasingly complex, as businesses juggle multinational suppliers and service providers, constantly shifting regulations, and more informed consumers demanding increased responsiveness and sustainability.

A revolution in supply-chain technology is "on the horizon," says Paul Blake, director of technology marketing with GEP. He explains the nature of that change, and what's driving it.

Emerging digital technologies and the consequent need for new capabilities are disrupting all aspects of business: people, process, and technology. Today’s supply-chain operating models are being challenged to deliver unprecedented levels of agility and economic value.

Retailing as a business model is being challenged by e-tailers and demands for an ever-improving customer experience. Lessons from the military can help.

The notion of a platform holds the key to building true end-to-end supply chains, says Roddy Martin, chief digital supply chain officer with TraceLink.

When it comes to fashioning the optimal customer experience, the gap between dream and reality can be vast.