Both sides benefit when a third-party logistics provider takes over processes that don't fall within the core competency of a manufacturing or distribution customer, says Stephen Sargunaraj, director of global operations support with UTi Worldwide.

There are numerous opportunities to instill organizational excellence, both within the walls of the warehouse and in outside relationships throughout the supply chain, says John Giangrande, senior account executive with Fortna.

Raul Corella, vice president of worldwide supply chain operations, stresses the importance of collaboration with key suppliers, understanding best practices and maintaining strict performance metrics - all with an eye toward continuous improvement.