AMR Research again selects the best-run supply chains in the world. Amid ever fiercer competition, these 25 companies have stayed on top by embracing the concept of demand-driven supply networks. That has produced financial results that make them world-class on any list.
Companies need to look beyond best practices to find competitive advantage in their supply chains. A project at MIT called Supply Chain 2020 is searching for the hidden principles that will guide supply chains now and into an uncertain future.
Companies are figuring out which of their customers are most and least profitable, and treating them accordingly. But most have yet to adopt a supply-chain perspective.
Castrol's European operation faced a common supply-chain conundrum: excess inventory and poor customer service. A new planning department separate from execution, coupled with technology from ToolsGroup, got the company's supply chain back on track.