George said he plans to draw on his experience with factory floor productivity and quality control strategies to improve Norfolk Southern’s operations.
The FAA capped output of Boeing’s 737 Max at a rate of 38 per month in the wake of a January 2024 near-catastrophe, in which a door cover blew off during flight.
The platform gives fleet managers a snapshot of driver performance and miles driven, and uses that data to identify areas where companies can get discounts on insurance.
Miguel Cossio, senior research director with Gartner, explains the concept of “customer of choice,” and how it relates to buyer-supplier relationships.