Quality & Metrics

Cisco Uses "Organizational Learning" to Boost Service, Cut Costs

August 5, 2009

Curtis Hill, Vice President, Technical Services, Cisco Systems

How Nikon Precision Manages Quality Detection for Service Parts

August 5, 2009

Sean McNamara, Vice President, Operations, Nikon Precision, Inc.

Warranty Management: A Revenue Opportunity, Not a Necessary Evil

August 5, 2009

Michael Olmsted, V. P. North American Services & Quality, Satisloh North America

What Kind of Logistics Pain Are We in for in 2010?

August 4, 2009

Jean V. Murphy, SupplyChainBrain

What You Don't Know Can Hurt You - So Be Supply Chain Smart

August 3, 2009

Frank Tomany, Manhattan Associates

Whom to Benchmark Supply Chain Performance Against?

July 31, 2009

Industry Week

Mirror, Mirror on the Wall, I Can't See Anything at All

July 30, 2009

CFO

Is World Trade Poised to Climb Out of the Doldrums?

July 29, 2009

The Economist

Timestrip Develops Temperature Monitor for Cold-Chain Management

July 27, 2009

Timestrip

100 Great Supply Chain Partners Issue 2009

July 24, 2009

SupplyChainBrain

SupplyChainBrain readers nominate providers of logistics, technology, transportation and consulting services as Great Supply Chain Partners. Ten case histories and numerous spotlights featuring customers' comments show how these winning partners use teamwork to ensure their clients' supply chain success. Click here to see the complete list of 100 Great Supply Chain Partners.