Consumers are much more interested in free delivery and lower prices than in the same-day delivery of goods ordered online, according to a survey conducted by The Boston Consulting Group. Only 9 percent of the 1,500 U.S. consumers surveyed cited same-day delivery as a top factor that would improve their online shopping experience, while 74 percent cited free delivery and 50 percent cited lower prices.
Analyst Insight: Retail is in a dramatic transformative phase. Consumers' multichannel access and shopping and web commerce vs. in-store shopping have retailers experimenting with many new approaches and technologies. Multi-merged channel expectations put fulfillment front and center as a major concern - no more relegating supply chain to the backwaters of retail management!
- Ann Grackin, CEO, ChainLink Research
Analyst Insight: Multichannel fulfillment can be defined as optimizing the supply chain's capabilities to simultaneously receive and process orders from multiple ordering channels and fulfill them from the source that provides the highest level of consumer satisfaction and lowest fulfillment cost to the retailer. This model for fulfillment is both customer - and cost-driven and, therefore, the new de facto standard for the retail supply chain. - Joe Vernon, Manager of North America Supply Chain Technologies, Capgemini
Analyst Insight: While much has been written about demand driven, daily demand variability drives operations crazy. Most current inventory planning and optimization applications are disconnected from daily reality resulting in operations relying on custom spreadsheets and tribal knowledge to reconcile the gaps between plan and actual. In addition, the inventory planning applications are often disconnected from the optimization applications (if implemented at all), further exacerbating the operations conundrum. - Rich Sherman, Supply Chain Discipline Expert at Trissential
TAKE Solutions, a vendor of software for supply-chain management and the life sciences sector, has made enhancements to its OneSCM supply-chain collaboration suite.
Ingram Micro Inc., a distributor of high-tech products and provider of information-technology services for supply-chain and logistics, has created a new business unit.
It seems like a cruel joke. At the same time we hear about the return of manufacturing jobs from Asia to the U.S., we are inundated with stories about the growth of robotics, which threatens to take away those very jobs for good.
Electronic invoicing isn't new, writes Nigel Taylor of GXS. It started over 40 years ago with business-to-business (B2B) electronic data interchange (EDI) within private networks. With the advent of the internet in the '90s, e-procurement portals appeared and sparked a frenzy of investment into online industry communities. The e-procurement portals focused on sourcing and purchasing activities, and this narrow focus inevitably led to internet portals dedicated to payables processing.
United Parcel Service of America (UPS) has formed a partnership with electronic circuit boards manufacturer, Jabil Circuit, to provide reverse logistics services globally. Under the partnership, UPS's logistics and distribution business unit and Jabil's aftermarket services division will provide optimized reverse logistics solutions for return and repair programs to original equipment manufacturers, service providers and enterprises.
The latest news, analysis, services and solutions regarding order fulfillment for warehousing and distribution. Today’s companies are moving goods across more suppliers, vendors and customers than ever before, and warehouses are critical points in the overall supply chain. New technologies in order fulfillment are transforming the way warehouses and distribution centers operate — allowing corporations to stay ahead of competition in their industries. As these solutions continue to evolve, businesses are discovering new ways to increase efficiency and cut costs. Learn how companies around the world are improving supply-chain operations through their strategic use of order fulfillment solutions in the warehouse.
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