Emerging technologies are offering new ways to solve today's distribution challenges—disruptions caused by a shortage of labor, higher customer expectations and the shift to smaller, more frequent, just-in-time orders that are driving more each picking in the distribution center. These innovations are making it possible to increase productivity and efficiency, reduce dependence on labor and provide greater flexibility to scale operations up or down as the needs of the business change. -Roger Counihan, Emerging Technologies Strategist, Fortna
As retailers continue to compete with e-commerce, they remain challenged in optimizing the use of in-store inventory as available to fulfill. The emergence of safe, mobile robots will help retailers to make better use of in-store inventory, while also enhancing the customer experience. Robots in the store will soon be used to not only handle product but to engage with the customer to improve customer service. -John Santagate, Research Director, IDC
Amazon is the great disruptor, in part because innovation is built into their culture. It’s in their DNA to try new things knowing some of them will fail, and they are experimenting and learning all the time. This cycle of innovation has enabled them to disrupt retail by raising customer expectations – anticipating what customers want and responding with new products and services before anyone else. Amazon is resetting customer expectations around convenience, speed, price and selection. -Robert Dold, Retail Industry Leader, Fortna
The Warehousing Education and Research Council's annual benchmarking study, DC Measures, shows a majority of respondents believe they are performing better than their competitors. This perception gap is common for warehouse managers, especially when using metrics to improve performance. To bridge the difference between perception and reality, we have to understand the basics and go back to school on metrics. Joe Tillman, Founder TSquared Logistics
At lunchtime on Friday, George Cheah, or George Junior as he is known, doesn’t really have the time to talk. "Honestly we are so busy, it’s gone absolutely mad. People have gone chicken crazy," he says over the phone, while people shout orders in the background.
The latest news, analysis, services and solutions regarding order fulfillment for warehousing and distribution. Today’s companies are moving goods across more suppliers, vendors and customers than ever before, and warehouses are critical points in the overall supply chain. New technologies in order fulfillment are transforming the way warehouses and distribution centers operate — allowing corporations to stay ahead of competition in their industries. As these solutions continue to evolve, businesses are discovering new ways to increase efficiency and cut costs. Learn how companies around the world are improving supply-chain operations through their strategic use of order fulfillment solutions in the warehouse.
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