An awful lot of ink is spilled in the business press about the pressure brick-and-mortar retailers feel from Amazon and e-commerce in general, but not nearly as much attention is paid to the challenge they feel from the secondary market.
Brick-and-mortar retail chains, known for sprawling stores that stock a bit of everything, are trying to lift sagging sales using a different strategy: cozier spaces that sell very little of anything.
Every retail company has to cope with the changes mandated by operating in an omnichannel world, and seasonality confronts every one of them with pressures they don't see the rest of the year. But for companies in the retail hardware space, e-commerce and seasonal business peaks carry their own special challenges.
For the past year, Amazon employees have been test driving Amazon Go, an experimental convenience store in downtown Seattle. The idea is to let consumers walk in, pick up items and then pay for them without ever standing in line at a cashier.
Landlords of top U.S. malls used to rent most of their space to the biggest national retailers, which boasted the best credit and the most desirable selection of goods.
In DHL's 2017 Holiday Survey, 27 percent of the integrator's customers surveyed said that they would "rather get a root canal than have personal holiday shipments come late."
The new purported norm created by Amazon's two-day shipping hits two key groups of stakeholders — consumers and supply chain service and equipment providers — differently. How the latter respond is critically important to business success.
The latest supply-chain news, analysis, trends and tools for executives in the e-commerce/omnichannel industry — which consists of companies engaged in internet retailing, including those with auxiliary brick-and-mortar stores. Learn how e-commerce/omnichannel companies and their suppliers around the world are managing the flow of products across all channels of the enterprise. Experts sound off on forecasting and demand planning, supply-chain visibility, logistics outsourcing, inventory optimization, transportation management, warehouse management, supply-chain security, corporate social responsibility and more.
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