E-Commerce/Omni-Channel

How Zara Is Defying a Broad Retail Slump

June 21, 2017

Madrid - what retail crisis? Amid a major retrenchment by American companies such as Gap Inc., J. Crew Group Inc. and Nordstrom Inc., one player continues to defy gravity: Zara. And the rapid-fire design-and-production system that has allowed the Spanish giant to outpace rivals is now giving it a powerful platform to succeed online, an outlet that has confounded its lumbering rivals.

How to Prevent Fraud in Buy Online, Pickup in Store

June 20, 2017

MultiChannel Merchant

As the retail landscape continues to evolve, businesses are finding innovative ways to appeal to consumers' need for online convenience while still attracting brick-and-mortar traffic. How? One solution is to implement buy online pickup in store (BOPIS), which allows shoppers to reserve products online for easy pickup at a nearby location.

Supply-Chain Planning in the Digital Age

June 20, 2017

Madhav Durbha, VP Industry Strategy, Kinaxis

The Internet Is Mauling America's Malls

June 19, 2017

Los Angeles Times

Longtime Eagle Rock resident Allenby Arakielian remembers when the little mall on Colorado Boulevard was the neighborhood hot spot for shopping and dining.

Sephora Is Using Mobile Across Entire Customer Journey

June 16, 2017

MultiChannel Merchant

Because beauty retailer Sephora views mobile as a key part of a customer journey, the company says it's doing everything to allow customers to discover, play and learn both online and in store.

The Changing Role of Logistics Service Providers

June 16, 2017

SupplyChainBrain

Logistics providers discuss how they're adjusting to major changes brought about by concerns over the economy, shifts in trade policy, the complexities of the omnichannel, rising customer service demands, and the arrival of a new generation of supply-chain managers.

Walmart Tests Grocery ATM

June 16, 2017

RIS News

Walmart is testing a new way to appease online grocery shoppers that prefer self-service. The retail giant has rolled out an automated kiosk in Oklahoma City that allows shoppers to pick up groceries any day or time.

Challenges of Serving the Omnichannel

June 15, 2017

Joe Puleo, Chief Customer Officer, DHL Supply Chain

As Online Sales Grow, States Look to Internet Cookies for Bite at More Tax Revenue

June 15, 2017

Forbes

With internet sales now the norm, states are looking for ways to get a bite at more tax revenue. In the Commonwealth of Massachusetts, that bite will taste a lot like cookies - internet cookies. Under a new revenue directive, sales tax will now apply to certain out-of-state businesses who use internet cookies.

Amazon Offers Discount on Prime for People on Food Stamps

June 15, 2017

Los Angeles Times

Amazon.com is offering a discount on its Prime membership for people who have low incomes and receive government assistance, positioning itself as an even greater competitor to retail giant Wal-Mart.

E-Commerce/Omni-Channel

The latest supply-chain news, analysis, trends and tools for executives in the e-commerce/omnichannel industry — which consists of companies engaged in internet retailing, including those with auxiliary brick-and-mortar stores. Learn how e-commerce/omnichannel companies and their suppliers around the world are managing the flow of products across all channels of the enterprise. Experts sound off on forecasting and demand planning, supply-chain visibility, logistics outsourcing, inventory optimization, transportation management, warehouse management, supply-chain security, corporate social responsibility and more.