New brands benefit by working with providers that can handle both consumer e-commerce and business-to-business fulfillment, says Austin Kreinz, founder and chief executive officer of Atomix Logistics.

U.S. e-commerce sales are expected to surge 9.3% this year to $1.14 trillion, faster than overall retail spending growth.

Rival retailers such as Zara, Boohoo, Uniqlo and Next already charge for online returns. Analysts said other retailers were likely to follow H&M in charging for returns.

Technology in support of final-mile delivery is advancing at a rapid pace. Mike Powell, chief technology officer with SEKO Logistics, traces its evolution and offers a glimpse into the future.

Bill Catania, chief executive officer of OneRail, explains how shippers are benefiting from a range of new options in parcel and courier services, and how technology is making it possible.

Shopify had a change of heart after it told merchants in 2022 not to use Amazon’s “Buy with Prime” feature because it violated the website's terms of service.

Does the end of the pandemic signal the end of grocery delivery? Katherine Lehman, director of digital marketing at Onfleet, explains why that channel is alive and well.

There’s a slowdown in domestic e-commerce, and brands that are ready and able to service international consumers with a premium experience have been able to offset some of that trend, says Ahmed Naiem, chief commercial officer with ESW.

The winners this season are going to be companies that keep their loyal customers close, and maintain a real focus on customer service. They'll also be deploying AI.

Quality, cost reduction and sustainability are embedded in the successful retail delivery experience today, says Guy Bloch, chief executive officer of Bringg, a last-mile delivery management platform.