Ed Barriball, partner in the manufacturing and supply chain practice of McKinsey & Company, explains how the COVID-19 outbreak exposed weaknesses in global supply chains — and what the "next normal" might look like.

Michael Ungar, director of the Resilience Research Center at Dalhousie University, describes how the coronavirus pandemic has exposed weaknesses in the way that companies have been doing business.

Kathleen Iacocca, assistant professor of management and operations at Villanova School of Business, considers what will happen as states begin allowing businesses to reopen with the waning of the coronavirus epidemic.

Organizations should look for these attributes when selecting a supply-chain management and technology partner.