The 2012 World Industry Forum, sponsored by ARC Advisory Group, focused on transformative technologies and processes for global industries. More than 60 Forum sessions covered many technologies, but ARC President Andy Chatha identifies these as the top four: social media, the cloud, analytics and mobility. When used alone, any of these technologies has the power to change industry, Chatha says. When used in concert, they can truly transform. [Run Time (Min.): 10:50]