The importance of providing key applications to remote workers and of extending business processes to distribution locations either through fixed or wireless communication technologies cannot be overstated. Application delivery to the extended enterprise allows organizations to improve processes and presents an opportunity for innovation within organizations, offering new freedoms that will eventually change the way companies interact with customers, partners and employees.
The effect of changing social patterns on business models cannot be ignored, with more and more of the workforce now based away from the head office. A growing proportion of the workforce is also becoming more mobile, meaning that organizations must cater to them in corporate and IT strategies. The expectation is that it will be possible to work remotely, roam freely and be able to use any type of device.
However, there is an increased business risk to this freedom, with the main issues being the security of information outside the confines of the office and the ability to effectively manage the wider environment.
Source: CBR Online, http://cbronline.com