Like it or not, workers throughout your company are using outside collaboration tools, such as Google Docs. That means sensitive corporate information may be sitting on outsider servers, rather than behind your firewalls. People are drawn to these tools because they're easy to use, says Andrew McAfee, an associate professor of business administration in Harvard Business School's Technology and Operations Management department. IT's job is to help formulate a policy for using these tools or to implement internal alternatives that are equally user-friendly, McAfee says.
Source: Computerworld, http://computerworld.com