A leading packaging company faced potential liability, recalls and even lost customers over mixed-case errors in food packaging shipments, despite a work-in-process system and manual controls in place to catch errors. By adding intelligent industrial automation software—Automation IQ™—from Inovity, supervisors could receive automated, real-time data from each production line, including raw materials, case, line and operator information, where and how each job was packaged and shipped, plus receive alerts or stop lines automatically when errors were detected. By connecting disparate data and enabling automated controls, they eliminated error-prone manual processes and achieved complete visibility for 100% shipment accuracy.

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