Is China poised to be the next outsourcing service powerhouse? As it develops global business process outsourcing beyond its domestic and surrounding markets, can it take on global markets? Surely China, with its unprecedented base on cheap labor, low-cost product manufacturing, deregulated banking sector, booming domestic economy, and developing infrastructure, is poised to challenge India, the Philippines, Central and Eastern Europe, and Latin America as a powerful delivery center for global BPO services.
Well, not necessarily.
Source: AMR Research, http://amrresearch.com