This paper introduces the R Score® supply chain resiliency metric; highlights its value to companies wishing to build a robust and resilient supply chain, explains the metric and its elements in detail, and provides guidance in the use of R Score® to understand, benchmark, and increase supply chain resiliency.

Following an explanation of R Score® and its elements, the authors discuss its application to the measurement of supply chain resiliency in the hi-tech industry. The paper concludes by summarizing the industry’s resiliency performance as evidenced by the overall R Score® average, along with the average score recorded for each element.

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