Newegg.com, which retails computer hardware and software, consumer electronics and communications products online, has implemented an automated order fulfillment system from Dematic Corp. at its new distribution center in Edison, N.J.
Newegg built the 337,000-square-foot DC to ensure that over 98 percent of customers' approved orders will ship within one business day of ordering.
Dematic implemented its C-L Series package conveyors, a pick-to-light system, as well as sortation and system management software to control, manage and monitor the entire system for the retailer.
"Dematic's easy-to-use software allows us to manage our automated distribution center by exception," says Bob Zelis, chief planning officer of Newegg's logistics department. "If things are working well, we don't need to spend time watching a well-running system. We can see where problems might arise, and more proactively address them, instead of reacting after something happens. This has made a huge change in our operation as we have already doubled our order processing capacity."
Newegg.com reportedly is the second-largest online-only retailer in the United States, attracting more than 8.7 million registered users. Founded in 2001, Newegg Inc. attained approximately $1.9bn in revenue in 2007.
