In these times of global crisis, there’s never been a greater need for the socially responsible organization. And the path to creating it lies in proper crisis management, says Dr. Ian Mitroff, a senior research affiliate at the Center for Catastrophic Risk Management at the University of California, Berkeley. On this episode, he explores the nature of the socially responsible organization, one in which all individuals are accountable as global citizens, and are able to fend off misinformation and disinformation such as we’ve seen during the COVID-19 pandemic. Mitroff explains the role of crisis management in achieving that difficult goal, drawing on classic personality types such as those defined by the Myers-Briggs Type Indicator. He underscores the importance of organizational culture in influencing human behavior, and tells why he considers the present state of affairs to be a “wicked mess.” Hosted by Bob Bowman, Editor-in-Chief of SupplyChainBrain.

Show notes:

Mitroff’s book, The Socially Responsible Organization.