If you find software as a service (SaaS), on-demand, application service provider and hosted to be confusing terms, look no further. Adrian Gonzalez, ARC Advisory Group research director, defines them for you and discusses pricing models. While transportation and customer relationship management have been the two markets where SaaS has gained the most traction, that is changing somewhat. But the question remains: Is SaaS right for your vertical, and if so, is it good for your company at this moment? [Run Time (Min): 16:24]