Diebold, a leader in products and services for the financial industry, is finding its greatest growth in more than 90 countries around the globe, but doing business in these emerging nations is literally a different world. Change management is needed to be successful in building these markets, but it is equally important to understanding and respect what is important to customers, suppliers and service partners to allow the change to happen. By working with a lead logistics provider experienced in these emerging markets, Diebold has been able to create a vision where each party understands its role and responsibilities and can focus on customer satisfaction. [Run Time (Min): 9:27]