Automation is no longer voluntary in sourcing and procurement, says Marisa Brown, senior program manager at APQC. Companies without adequate e-procurement systems in place, she says, may spend three times as much money as those who do. "Procurement is not just a spend center," she says. "It's a player in the 'C' suite these days." She discusses how internal performance scorecards can determine the efficacy of a process, and how centralized procurement functions can save enormous sums. [Run Time (Min): 15:15]