The Eastern Bag and Paper Group distributes commercial paper products, as well as cleaning supplies, healthcare products, and food service products, throughout the northeastern United States. From its four locations, the company's fleet of 75 trucks covers 65 routes daily to serve more than 9,000 customers, ranging from small shops to large companies. In addition, Eastern Bag has a division, Distributor Supply Corporation that delivers these same products to redistributors.
Until recently, the company used a combination of separate paper-based routing, GPS navigation, and cell phone communication components to accomplish a task that presented various inefficiencies.
To alleviate these problems, Eastern Bag began looking for a solution that would integrate the functionality of its routing, navigation, and communication components. The company decided on dynamic routing software that enables dispatch workers to optimize routes based on customer requirements and productivity (including decreasing left turns and creating 'what if' scenarios), and technology that provides dispatch with real-time visibility into driver activities.
Source: Integrated Solutions