Most of us understand the adage "You get what you pay for." However, in this economy, when controlling and reducing costs is paramount, how can you effectively evaluate service providers to insure that you choose the provider with the lowest total net cost?  In order to determine total net cost, you need to look at two factors:  1) The cost of the service itself relative to the competition, and 2) The costs of defects or failures in the service.  This white paper examines how to calculate the cost of a failure and the technology NGL uses to prevent failures and improve on-time performance. Click here for more.