Royal China and Porcelain Companies, the exclusive U.S. distributor of Spode, Royal Worcester and Vista Alegre brands, has chosen DHL as its primary U.S. shipping provider, and will use DHL for retail and direct-to-consumer express delivery of its tabletop, fine china and giftware products.
"Now that we have a shipping provider that's attentive to our needs, we feel confident that DHL will help us manage not only our day-to-day distributions, but the challenging end-of-year peak holiday season that is central to our business," says Steve Wolf, CFO of The Royal China and Porcelain Companies.
The company now uses DHL ProView, a suite of web-based shipment visibility and event notification tools. ProView can also provide information automatically to Royal China's retailers and consumer customers, so they are alerted when a shipment is en route with a courier, or potentially delayed due to an incorrect address.
Royal China is also using DHL's international express services, for shipping samples to and from vendors in Asia and other off-shore locations.
