A diverse range of businesses in the shipping sector are learning how to turn the recent downturn into an opportunity by applying smart management approaches to existing processes and data.
Professionals in sectors ranging from LNG to ship management have signed up to a new program that shows how significant performance improvements can be achieved without considerable expense. The Certificate in KPIs for Shipping, a distance learning course from Lloyd's Maritime Academy, has attracted shipping managers from all corners of the globe, from Cyprus to Singapore. It is directed by John Hunter, a specialist in performance management for the shipping industries.
In the course, Hunter demonstrates key strategies to achieve improvements and how to implement those strategies, using resources which already exist in their organization.
"Every company uses computerised business systems so you already have the data. Once you understand how to identify the key processes, outcome measures and how to set realistic targets, you can analyse the results and introduce new procedures or work practices to achieve an improved performance," says Hunter.
