Logistics service providers are split on the question of whether to buy software off the shelf, or build it internally. To be competitive, they should decide quickly-and dump their outmoded equipment.

Shippers today want more from their execution vendors, who are responding with systems that address outsourcing, security, data flow and new trade regulations.

The concerns and priorities differ somewhat in each sphere, but some providers feel they can make a case for managing each type of shipment with a single, comprehensive system.