The same technologies that enable tighter, more efficient supply chains can also unlock better customer experience, engagement and loyalty.

Milan, Rome and other major Italian cities pose huge logistical obstacles to deliverers of product ordered online.

Many supply-chain headaches can be alleviated with 3-D printing, but there are some perils attached to the benefits.

The term “forensic science” conjures up images of police dramas and crime investigations. But it turns out to have a strong connection to global supply chains, too.