A study conducted worldwide by Zebra Technologies Brazil and released in São Paulo indicates that 70 percent of retailers plan to invest in Internet of Things (IoT) technologies to improve the customer experience. By 2021, the study indicates, smart technologies will provide consumers with new levels of customization, speed and convenience.

Residents of the Park Slope area of Brooklyn are now able to sell power generated from rooftop solar panels via a microgrid enabled by a blockchain ledger that records every transaction made with a local utility.

Enterprise applications have data and generate content, but it is largely internally generated content. It is content that is generated from transactions occurring inside the four walls of the enterprise. But in the supply chain world we need an end to end view of the supply chain that includes content external to the enterprise. New Content as a Service offerings can help provide this perspective.