The giant producer of alcoholic beverages lacked visibility of its prepaid ocean shipments and carrier performance levels. It sought a single platform for managing the flow of goods from the factory all the way to destination.

Conceptually, supply chain "risk" is used to denote perils, loss, dangerous occurrences, hazards, and even vulnerabilities. Risks include everything from management functions to fraud, to fundamental honesty and loyalty issues encompassing every aspect of an organization's status and operations. In addition to the firm's built-in management risks, the international supply chain provides additional third-party risk elements such as foreign shipper practices, carrier practices, weather, foreign government involvement, unforeseen disruptions in the process, timing, language, cargo quality and quantity, even payment issues.

When it comes to high demand volatility and difficulty in forecasting, few industries match the world of consumer electronics. And Monster Products, the maker of high-quality cables and other accessories for computer, video and sound systems, faces a challenge that's especially daunting. For much of its product line, the company depends on the ever-changing nature of big-ticket items like PCs and flatscreen televisions, not to mention the fickle tastes of consumers. Now add thousands of SKUs to that mix, and you have a forecasting effort that can be brutally complex. In this interview, conducted at eyefortransport's Hi-Tech & Electronics Supply Chain Summit in San Francisco, director of materials Jennifer Hochstatter spoke with managing editor Robert J. Bowman about how Monster Products approaches the problem of prioritizing supply for its extensive product line, and ensuring forecast accuracy for the most critical customers.

Schlumberger saved millions on its inbound transportation spend once it decided to re-tool the way it paid its freight bills.

The growth of global trade, internalisation and externalisation of borders, and increased security threats to international supply chains are putting pressure on Customs organizations around the world.