Redbox has an unusual supply chain, with 10 new product introductions a week and no replenishments. An algorithm effectively allocates new DVD's among 43,000 kiosks, but this allocation is quickly skewed when customers use different kiosks to rent and return. Matt James, vice president, explains how the company solves this problem.

MBM Corp. is a customized food products distributor to 28 restaurant chains in the U.S. and abroad. Because truck drivers are a critical part of MBM's operations and its primary customer contact, driver recruitment and retention are crucial strategies, says Mark Luttrell, vice president.

The shift of most U.S. furniture manufacturing to offshore locations has extended lead times by 90 days for furniture retailer Haverty's. John Gross, eastern regional manager, says a policy of "trust but verify" is essential to ensure that suppliers deliver on time.

A conversation with Steve Geary, president of Supply Chain Visions.

The maker and distributor of heating, air conditioning, ventilation and refrigeration units looks to improve the forecast and optimize inventory - while expanding its store network and boosting customer service.