Rob Dugas, vice president of supply chain at Chick-fil-A, outlines the challenges around identifying and developing tomorrow's supply chain leaders and discusses the chain's strategic approach to this issue.

Hanna Ubl is a generational expert at BridgeWorks, a company that studies and consults on generational differences and the way those differences play out in the workplace. Ubl discusses Boomers, Xers and Millennials and says the Edge Generation, still in high school, will bring even more changes.

When Jim Bowes established the National Logistics & Distribution Conference 10 years ago his aim was to provide a small, non-sales oriented conference for senior supply chain executives. Bowes discusses how NLDC has evolved and what he thinks the future holds.

Leadership comes down to relationships and having a connection with employees, says Kurt Kravchuk, director of distribution at Cabela's. Spending time each day on the floor, focusing on collaboration and maintaining a positive approach are three of his suggestions.

Stage Stores, which operates 880 small-town department stores under such names as Beall's and Peebles, has learned the value of having products delivered floor ready. Tim Duvic, vice president of distribution, explains how the company educates its suppliers on packaging and preparing orders for fast processing on receipt.

The speed of change, sustainability and customization are three issues currently impacting the supply chain, says Dan Whitnable, director of business development at Hilmot Corp. He explains what these trends mean for the warehousing sector and its customers.