Macy's is putting its money where its mouth is, promising to invest up to $1bn in technology and infrastructure to support online and omnichannel efforts.

Infor, Epicor, Aptean, QAD, UNIT4, SAP, Microsoft, Oracle and others all have the challenge of owning many solutions built over 20 years ago or more. In fact, many enterprises are still running twenty-year-old software. Still, many firms have yet to buy their first ERP, and they will certainly not purchase the old ERPs written in RPG, BASIC and ABAP or with Progress databases and so on.

Advantech-DLoG, a vendor of mobile computing platforms, has released a new mobile data terminal, Plus Trek-303DH.

A European telecommunications company wanted to lower the cost of its customer service operations but worried about the potential loss of revenue from the cross-selling that its traditional call centers did so well. So-called e-care solved the problem.

A manufacturer of timekeeping technology learns all the efficiency tools in the world aren't enough without more precise demand planning and forecasting.

The United States Senate Permanent Subcommittee on Investigations has issued its official report on the Air Force's failed enterprise resource planning system implementation. The Air Force Expeditionary Combat Support System (ECSS) was supposed to be a "transformational" logistics program that would make the U.S. Air Force more efficient and effective. The goal of the program was to replace hundreds of legacy systems, some dating back to the 1970s. But, after nearly a decade of work by the system integrator, Computer Sciences Corporation (CSC), and more than $1.1bn spent, the ECSS program was terminated in December 2012.