Omnichannel retailers face many challenges in satisfying customer demands. Justin Cramer, co-founder of ProShip, discusses how they can make the best use of technology to enhance service while decreasing operational costs.
Voice automation has come a long way, to the point where it's playing a crucial role in helping distribution centers meet demands for shorter order-to-delivery cycles, says Bob Bova, president and CEO of AccuSpeech Mobile.
In a time of increasing customer demand, robotics technology is helping e-commerce sellers to manage forward inventory and next-day delivery, says Jim Serstad, vice president of product development with Tompkins Robotics.