The first generation of SCEM vendors did not offer enough value to earn a permanent place in the marketplace, but a new wave of vendors with expanded capabilities promises to do a lot better.
Transportation and distribution providers could benefit from the use of customer relationship management tools, experts say. But some don't seem to want to hear about the technology.
Hollywood studios know that box-office receipts are greatest in the first weeks of a film's release, and the same is true for their video sales divisions. MGM Home Entertainment's VMI initiative ensure that its retailers are stocked (and replenished) with the latest videos.
Even if you are not among Wal-Mart's top 100 suppliers, the retail giant's push for RFID labels at the case and pallet level by January 2005 deserves your attention. The mandate will have repercussions throughout the supply chain.
Straightline Source is defying the e-business odds and growing legs as a virtual distributor of carbon and flat-rolled steel. Technology enabling order efficiency and waste reduction is part of the reason.
Customization is the centerpiece of a strategy that wakes up the big golf supplier and propels it ahead of the competition in terms of agility and innovation.