Downstream demand signals have been available in the retail world for some time now, but it has taken a while for suppliers to take full advantage of them. Mark Kremblewski, global business expert in demand planning with Procter & Gamble, likens the situation to the mining industry, which trades in deposits of both high- and low-grade ore. The latter type is more plentiful, but it's the first that offers the biggest payback from a better use of demand data in unpredictable situations.

Agentrics NeoGrid, a vendor of products for supply-chain synchronization, has created the NeoGrid Portal. The new collaboration tool integrates existing systems within a company, creating a single point of access for managing the entire network of a client's supply chain.

CombineNet Inc., a provider of strategic-sourcing systems for global supply chains, has developed new capabilities which allow procurement and sourcing managers to manage electronic sourcing events in a single platform.

SAP AG has introduced a series of mobile applications for business users and consumers. The new tools provide real-time access to human resources, finance, sales and mobile commerce functions.

Accellos Inc. has certified the newest version of its AccellosOne Warehouse software application with Microsoft SQL Server 2012.

PeopleNet has added ALK Technologies as a partner for its In-Cab Navigation application. PeopleNet is a vendor of onboard computing and mobile communications systems for truck-fleet management.

LeanLogistics, a provider of transportation-management system (TMS) software, has adapted its On-Demand TMS SuiteApp for the NetSuite SuiteCloud computing platform.

Terra Technology has added to its Demand Sensing product suite with the introduction of a Long-Term Demand Sensing (LDS) application.

People, processes and technology are the three key areas where companies are experiencing "pain points" in their forecasting efforts, says Eric Ball, solutions manager with Avercast LLC. The people side is especially vital, given the trend within many companies of "trying to do more with less." Too often businesses rely on a new piece of technology to improve their forecasting, ignoring the need for humans to run the system. "Coupled with budget cutbacks left and right, developing personnel is a tremendous issue," he says.

The electronic industry has always been characterized by high variability in supply and demand. With recent natural disasters such as the earthquake and tsunami in Japan, and flooding in the parts of the U.S., the problem has only become more acute. Tackling it requires state-of-the-art systems, strong management commitment, good customer service, well-run business processes, integration among functions and effective inventory-control procedures, says Dave Lentz, director of innovation and solutions marketing with Avnet Electronics Marketing Americas.