Anyone looking for more proof that holiday shopping begins earlier has some new statistics to cite: 56.6 percent of those celebrating the holidays had begun shopping by early November, up from 54.4 percent last year and up further from the 49 percent who had started by this time in 2008, the first time the National Retail Federation asked the question.
Holiday shoppers are expected to spend more this season, but it's where or how they plan to spend that should interest retailers, as Thanksgiving Day shopping and social media gain in popularity, according to a new study from Accenture.
The majority of U.S. shoppers plan to do the bulk of their holiday shopping this year online. But retailers know that not all shoppers are created equal, and new research highlights some of the differences.
Nearly half of online retailers are "very" or "extremely" confident that holiday sales this season will outperform last year, according to a new survey by Bigcommerce.
The National Retail Federation expects sales in November and December (excluding autos, gas and restaurant sales) to increase a solid 3.7 percent to $630.5bn - significantly higher than the 10-year average of 2.5 percent. Holiday sales in 2015 are expected to represent approximately 19 percent of the retail industry’s annual sales of $3.2 tr. Additionally, NRF is forecasting online sales to increase between 6 and 8 percent to as much as $105bn.
Retailers should see a moderate increase in holiday sales in the stores and online this year, according to Deloitte's annual retail holiday sales forecast.
While e-commerce sales have been growing, year-to-year declines in conversion and add-to-cart rates are continuing. Retailers need to pay greater attention to personalization and relevant product recommendations to combat these declines and ensure that they remain successful.
Retailers are working hard to transform their supply chains to a customer-centric, omnichannel model, but 80 percent are not prepared for the magnitude of change required, according to HRC Advisory (HRC), a retail advisory firm and unit of Hilco Global.