What would it take for manufacturing businesses to operate like the best online retailers? How can such companies turn orders around in a day, deliver them with greater customization, and replenish stocks seamlessly? These aren't idle questions for the top teams of manufacturers, because customers, across both B2C and B2B markets, are more fickle now; service demands are steadily notching upward; and economic volatility shows no sign of abating. Supply operations often struggle to keep pace, as many aren't sufficiently agile to capture fleeting upside opportunities or to mitigate fast-moving risks.
Analyst Insight: If supply chains are not planned, then they evolve and often become overly costly, risky and ineffective in serving customers. However, today's dynamic markets require much more than routine planning. Each mega-process in the end-to-end supply chain (Plan, Buy, Make, Move, Distribute and Sell) is undergoing change at an unprecedented rate. Leading solutions lie in advanced planning strategies and methods for both depth and breadth. While today's top companies understand this, the majority are not yet advanced in supply chain planning. – Gene Tyndall, Executive Vice President, Tompkins International
Analyst Insight: The retail industry is undergoing massive transformations as a result of three megatrends: technology, globalization and supply chain. New technologies have changed the definition of the word "shopping." Globalization has resulted in products designed for international consumption and manufactured in the country with lowest total delivered cost. Supply chain's role is to support the desires of global customers with an efficient flow of goods, information and cash. The omnichannel supply chain is critical to these transformations, and it should evolve through a Strategy-Structure-Implementation process. – Jim Tompkins, CEO, Tompkins International
Analyst Insight: There are exciting developments in technologies and processes in the area of network design. Currently, both processes and technologies are rapidly evolving, offering exciting opportunities. It is one of the most critical investments for supply chain leaders in 2015. – Lora Cecere, Founder of Supply Chain Insights
In the evolving supply chain, technology has allowed for more rapid and productive dissemination of critical information between organizational partners upstream and downstream. While this increased flexibility, scalability and efficiency of operations provides economies of scale and scope on the revenue and expense side for businesses, the tradeoff becomes a burgeoning access terminal for cybercriminals to poach critical intelligence flows.
Just as the use of the word "cloud" exploded in the late 2000s, we have seen the term "Internet of Things" (IoT) appearing everywhere during the past couple of years. It seems as though everyone is jumping on the bandwagon. Can one make sense of this phenomenon?