The aftermarket has long been just an afterthought to the sales and marketing processes, but today more and more OEMs have finally begun to realize its strategic importance as a competitive differentiator.
Seasonally adjusted sales at U.S. electronics and appliance stores were $8.215bn in April 2013, up from $8.180 in April 2012 and up from $8.152 in March 2013.
U.S. legislation has compelled a stepped-up interest in preventing counterfeit electronic parts from slipping into the supply chain. It has also raised more questions than it has answered. For many dealing with the enormous task of tracking, reporting and resolving issues associated with potential counterfeit parts, there is a collective hope that 2013 will bring clearer guidance on what needs to be done by whom and when.
Sandeep Duggal, chief executive officer of Extron, explains how traditional manufacturing postponement strategies have morphed into the concept of "last-mile manufacturing."