While more peak-season shopping will likely be done online this year than ever before in North America, one of the most important factors in a shopper's decision to use the web will be cost rather than speed of delivery, according to a consumer survey conducted by Canadian parcel and freight service Purolator International, along with the Stony Brook University Center for Survey Research.
Transportation Insight LLC, a global third-party logistics (3PL) provider, has acquired BirdDog Solutions, a provider of parcel logistics in North America.
Home delivery is shaping up to be the sticky widget in retailers' toolboxes this holiday season - and one that could affect customer loyalty for a long time to come - as half of all consumers won't give merchants a second chance following a disappointing online experience.
Much as it has with cloud computing, Amazon is poised to move in a big way into third-party transportation and logistics services, leveraging its vast network of fulfillment and distribution centers as well as its massive data and cloud assets, according to an equity analyst and media reports.
E-commerce has already transformed the world of warehousing and logistics, and according to Colliers International Group Inc., everything indicates that this process will continue.