Sears Holding Company needed to improve service to online shoppers, to stay competitive with both traditional and e-commerce rivals. Chief supply chain officer Bill Hutchinson and vice president Jeff Starecheski tell how it was done. A finalist in the SupplyChainBrain/CSCMP Supply Chain Innovation Award for 2014.
The holiday season has come to a close, but fashion brands and retailers are still faced with opportunities and challenges after the holiday gift rush. Social media can dramatically increase demand for particular styles and items within minutes or hours (think Pinterest or Instagram).
Companies are desperate for new talent to help them achieve supply-chain excellence, as they grapple with ever-larger volumes of data and increasing unpredictability in consumer markets. A SupplyChainBrain Roundtable discussion with Benji Green, director of global supply chain operations with Avaya; Trevor Miles, executive vice president of thought leadership with Kinaxis, and Roddy Martin, managing director of Accenture Supply Chain Strategies.
It's been about a decade since companies began talking about the dream of a truly "demand-driven" supply chain. How far have we come? Roddy Martin, managing director of Accenture Supply Chain Strategies, provides a progress report.
With consumer markets more volatile and unpredictable than ever before, companies need to make up for a lack of forecast accuracy with supply chains that can rapidly respond to changing demand, says Chris Vosse, business systems analyst with Teradyne.
Sagar Nadgouda, service logistics manager with Nimble Storage Inc., offers his view on how far companies have come in crafting supply chains that are truly transparent and demand-driven.
Avaya, a major player in the telecommunications manufacturing sector, is reaping the results of an extensive transformation initiative. Benji Green, director of global sales operations, outlines the successes that the company has achieved – and the direction it intends to take next.
The sales and operations planning process brings great value to an organization, but companies need to take a fresh approach in order to ensure more efficient planning cycles, says Kathyleen Beveridge, director of sales operations with Qualcomm.